She has personal and commercial lines knowledge, and continues to grow that knowledge through continuing education. Susan is currently enrolled in the Texas Independent Insurance Advisors (TIIA) program through the Independent Insurance Agents of Texas (IIAT). Her future pursuits in education include the Commercial Lines Insurance Specialist (CLIS) and Charted Property and Casualty Underwriter (CPCU) designations. Susan believes the more education you obtain in your field, the better equipped you are to assist your clients with their insurance needs. She also believes client satisfaction and preserving client relations are very important, too.
When Susan is not at work, she enjoys spending time with family and friends. She is a native Texan from Houston, with a love for the outdoors and road trips. She also volunteers in the community, and collects schools supplies for her local school district.